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COVID-19 Updates

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At Peak Physical Therapy, your health and well-being is our top priority.

We are now offering both in-house and video appointment. 

  • When you do come in to Peak Physical Therapy, we are taking the following measures to ensure the safety and health of all our patients and staff.  Our staff will be wearing masks and all patients are required to wear one as well to ensure your safety and ours.  Please bring your own!  If you have forgotten yours, we will be able to provide you with one but there may be a fee.  Even if you have been completely vaccinated, we are required under the current health regulations to have you wear a mask.
  • Be prepared upon arrival to answer the questions from the screening assessment tool created by the Government of Alberta. If you've been out of the country, are feeling unwell, have been in contact with someone who is or may be COVID positive, we will be happy to treat you in the comfort of your own home via Telehealth. If all those are a no, we'll be ready share our hands on skills with you!

If you do have an in-house appointment, we may require your insurance information prior to your appointment to limit the amount of time you have to be in the clinic to ensure your safety. 

Other measures that remain in place:

  • We have sneezeguards installed on the reception desk. 
  • We will be scheduling fewer people in general to allow for complete disinfecting between clients and to maintain social distancing. 
  • There are markers on the floor to direct "traffic flow" and keep social distancing at the front desk
  • Proper and frequent hand washing, hand sanitizing, limiting contact points, cleaning and disinfecting, sneeze/cough etiquette will all be in place 
  • Fewer touch points, which include: doors propped open, no magazines, ushered straight to your treatment area upon arrival, direct billing to your insurer and secure storage of your credit card for payments- all to minimize time and touch points.

Standard practices that our patients have always experienced at Peak Physical Therapy include:

  • All of our linens are single use and are cleaned using detergent on high heat
    Wiping down of all treatment beds and equipment after each use with hospital grade disinfectant
  • Our clinic is fully equipped with hand washing stations as well as hand sanitizer
    Cleaning high-touch areas with medical grade disinfectant (e.g., door handles, common area surfaces, railings, chairs, light switches, payment machines, exercise equipment and treatment tools)
  • Our staff wash their hands thoroughly between treating each patient

Additional steps we are taking now include:

  • Additional training to our staff on increased sanitization/hand hygiene recommendations
  • Our staff are all fully vaccinated
  • Staff wear surgical qulaity masks and protective goggles while treating patients. Staff wear masks continuously while in the building. Masks are removed while eating lunch- our breaks have been staggered to decrease the number of people in our break room at any one time
  • Our private rooms are equipped with HEPA filter air purifiers with UV light 
  • We monitor information from our health authorities and licensing bodies to adjust our plan based on recommendations

We know that the COVID-19 virus can be alarming and a bit scary. At Peak Physical Therapy, we see this as a partnership journey with you as we make it a priority to take care of each other.

The steps that we have put in place are due both to our love for our patients but also for our great staff who are here for our patients.

We can all play a role in this joint battle with the virus.

We respectfully request that our patients:

  • Wash their hands prior to entering our facility and use hand sanitizer in our lobby. If we are out of sanitizer, the sinks in the gym area and patient washrooms should be used. 
  • Reschedule appointments for a future date or change your appointment to a teleheath if you are feeling unwell

Here are some tips that we can all follow in our daily lives:

  • Wash your hands frequently with soap and warm water (for at least 20 seconds). Alcohol based hand sanitizer is a good option if soap and warm water is not available
  • Cover your mouth and nose with the inside of your elbow when coughing or sneezing
  • Regularly clean high touch objects and surfaces
  • Avoid contact with people who are sick
  • Avoid touching your eyes, nose and mouth
  • If you feel sick, stay home and avoid public spaces

Telehealth is a great alternative to in-house sessions. The therapist can see how you are doing and functioning in your home environment. All we require is your email address, and all you need is your device of choice - smartphone, tablet, computer etc. We will work with you to create a strategy for managing your pain at home. A few minutes before your appointment time, you will receive an email with a prompt to "join now." Simply click on that link and the video platform will launch.

Call us at 403-328-7325 to book your appointment either in-house or through telehealth.   

At Peak Physical Therapy, the health of our patients is the cornerstone of why we exist. We look forward to continuing to be a partner in your health and wellness journey and taking steps with our patients to create a healthy and sanitary environment.

The team @ Peak Physical Therapy

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COVID-19 updates.